Effective Date: April 24, 2026
Welcome to Canaan Tile and Bathroom Inc. (hereinafter referred to as “we,” “our,” or “Company”), the owner and operator of the website www.canaantileandbathroom.com. We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our website, products, and services. By accessing or using our website, you agree to the terms of this Privacy Policy.
Our Commitment:
At Canaan Tile and Bathroom Inc., we prioritize transparency, security, and compliance with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada and other relevant regulations. This policy is designed to help you understand your rights and our practices regarding your personal data.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information You Provide Directly
- Contact Details: Name, email address, phone number, and mailing address when you create an account, place an order, or contact us.
- Order Information: Billing and shipping addresses, payment details (processed securely via third-party gateways), and purchase history.
- Communication Data: Messages, inquiries, or feedback submitted via email (e.g., tarrydre@canaantileandbathroom.com), contact forms, or phone (+1 437 9948188).
- Account Credentials: Username, password, and profile preferences (if you create an account).
1.2 Automatically Collected Information
- Technical Data: IP address, browser type, device information, operating system, and usage patterns (via cookies and similar technologies).
- Website Analytics: Pages visited, time spent, clickstream data, and referral sources to improve user experience.
- Location Information: Generalized location data (e.g., city or region) derived from your IP address or device settings.
1.3 Information from Third Parties
- We may receive data from partners, payment processors (e.g., PayPal, Stripe), or social media platforms if you interact with our ads or integrations.
2. How We Use Your Information
We use collected information for legitimate business purposes, including:
table
| Purpose | Examples |
|---|---|
| Order Fulfillment | Processing purchases, shipping products to 3447 Kennedy Rd Unit 6, Scarborough, ON M1V 3S1, Canada, and sending tracking updates. |
| Customer Support | Responding to inquiries via email (tarrydre@canaantileandbathroom.com) or phone (+1 437 9948188). |
| Personalization | Recommending products (e.g., bath rugs, toothbrush holders) based on browsing history. |
| Marketing | Sending promotional offers, newsletters (with consent), and updates about new arrivals. |
| Legal Compliance | Meeting tax, regulatory, or fraud prevention requirements. |
| Site Improvement | Analyzing traffic to enhance website functionality and content. |
3. Data Sharing and Disclosure
We do not sell or rent your personal information. However, we may share data with:
- Service Providers: Trusted partners for payment processing, shipping (e.g., couriers), IT support, and marketing analytics, all bound by confidentiality agreements.
- Legal Authorities: If required by law, court order, or to protect our rights, safety, or property.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred with notice.
- With Your Consent: For any purpose not listed here, we will seek your explicit permission.
4. Cookies and Tracking Technologies
We use cookies to:
- Remember your preferences (e.g., language, cart items).
- Analyze site performance via tools like Google Analytics.
- Deliver targeted ads (opt-out available through browser settings).
You can manage cookies through your browser. Disabling them may affect site functionality.
5. Data Security
We implement industry-standard measures to protect your data:
- Encryption (SSL/TLS) for sensitive transactions.
- Secure servers and access controls for stored information.
- Regular security assessments and staff training.
Despite our efforts, no online transmission is 100% secure. Please safeguard your account credentials.
6. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access: Request a copy of your personal data we hold.
- Rectification: Correct inaccurate or incomplete information.
- Erasure: Request deletion of your data (subject to legal exceptions).
- Opt-Out: Unsubscribe from marketing emails or adjust cookie preferences.
- Data Portability: Receive your data in a structured, machine-readable format.
To exercise these rights, contact us at tarrydre@canaantileandbathroom.com. We will respond within 30 days.
7. International Data Transfers
As a Canadian company, we primarily store data in Canada. However, some service providers may operate globally. We ensure transfers comply with applicable laws (e.g., PIPEDA) and use safeguards like contractual clauses for cross-border data flows.
8. Retention Period
We retain personal data only as long as necessary for the purposes outlined, unless a longer retention period is required by law (e.g., tax records). Criteria for retention include:
- Active Accounts: Until deletion request or 3 years of inactivity.
- Transaction Data: 7 years for accounting and warranty purposes.
- Marketing Lists: Until consent is withdrawn.
9. Children’s Privacy
Our website is not intended for individuals under 16. We do not knowingly collect children’s data. If you believe we have inadvertently done so, contact us immediately for deletion.
10. Third-Party Links
Our site may contain links to external sites (e.g., social media, payment gateways). This Privacy Policy does not apply to third-party practices. Review their policies before sharing information.
11. Policy Updates
We may update this policy periodically to reflect legal changes or business practices. The “Effective Date” at the top will indicate revisions. Material changes will be notified via email or site banners.
12. Contact Information
For privacy-related questions, complaints, or requests, reach out to:
Canaan Tile and Bathroom Inc.
Address: 3447 Kennedy Rd Unit 6, Scarborough, ON M1V 3S1, Canada
Phone: +1 437 9948188
Email: tarrydre@canaantileandbathroom.com
Website: www.canaantileandbathroom.com
We are committed to resolving concerns promptly and transparently. If unsatisfied, you may contact the Office of the Privacy Commissioner of Canada.
By using www.canaantileandbathroom.com, you acknowledge reading and understanding this Privacy Policy. Thank you for trusting Canaan Tile and Bathroom Inc. with your personal information as we help you create luxurious bathroom experiences.