Effective Date: April 24, 2026
Last Updated: April 27, 2026
1. Acceptance of Terms
Welcome to www.canaantileandbathroom.com (the “Site”), the official online store of CANAAN TILE AND BATHROOM INC. (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our Site, including all content, functionality, products, and services offered on or through the Site (collectively, the “Services”).
By accessing, browsing, or using the Site in any manner—including making a purchase—you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy and our Refund and Returns Policy, which are hereby incorporated by reference. If you do not agree to all of these Terms, you must not access or use the Site.
We may revise these Terms at any time at our sole discretion. All changes are effective immediately upon posting to the Site and apply to all access and use thereafter. It is your responsibility to review the Terms periodically. Your continued use of the Site following the posting of revised Terms constitutes acceptance of those changes.
2. About Us and Our Services
Canaan Tile and Bathroom Inc. is a curated online retailer specializing in high-quality bathroom essentials. We offer a wide range of products, including absorbent bath rugs, modern toothbrush holders, and gentle shower gels, designed to make your daily self-care routine feel luxurious. With 7+ years of experience and over 230+ kinds of products, we are committed to providing our customers with quality designs and excellent service.
- Official Website: www.canaantileandbathroom.com
- Contact Email: tarrydre@canaantileandbathroom.com
- Contact Phone: +1 437 9948188
- Business & Visit Address: 3447 Kennedy Rd Unit 6, Scarborough, ON M1V 3S1, Canada
Our Services include browsing product information, placing orders, creating an account, and accessing customer support.
3. User Accounts, Registration, and Security
To place orders or use certain features, you may be required to register and create a user account (“Account”).
- Accuracy: You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate.
- Account Security: You are responsible for maintaining the confidentiality of your account credentials (username and password) and for all activities that occur under your Account. You must notify us immediately at tarrydre@canaantileandbathroom.com of any unauthorized use of your Account.
- Age Requirement: You affirm that you are of legal age to enter into a binding contract in your jurisdiction (at least 18 years of age or the age of majority) or are using the Site under the supervision of a parent or guardian who agrees to these Terms.
- Termination: We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, including for conduct we believe violates these Terms or is harmful to other users, us, or third parties.
4. Ordering, Pricing, and Payment
- Product Information: We strive for accuracy in product descriptions, images, pricing, and availability. However, we do not guarantee that all information is error-free, complete, or current. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
- Pricing: All prices are listed in Canadian Dollars (CAD) unless otherwise stated. Prices are subject to change without notice. The price charged for a product will be the price in effect at the time your order is placed. We are not responsible for typographical errors regarding price.
- Order Acceptance: Your placement of an order constitutes an offer to purchase. All orders are subject to our acceptance, which we may accept or decline at our sole discretion for any reason. We may require additional verification before accepting an order. Your order is not accepted until we send you a shipment confirmation email.
- Payment: You agree to pay all charges incurred in connection with your order, including the product price, applicable taxes (HST/GST/PST), shipping, and handling fees. Payment must be made via one of our accepted payment methods (e.g., credit/debit card, PayPal) at checkout. You represent and warrant that you have the legal right to use any payment method you provide.
5. Shipping and Delivery
All orders are subject to our separate Shipping Policy. We ship within Canada and to the contiguous United States.
- Shipping Costs and Times: Estimated shipping costs and delivery times are provided at checkout and in the Shipping Policy. These are estimates only and not guaranteed. We are not liable for delays caused by carriers, customs, weather, or other events beyond our reasonable control (Force Majeure).
- Title and Risk of Loss: Title to, and risk of loss for, physical products passes to you upon our delivery of the items to the carrier for shipment.
- Address Accuracy: It is your responsibility to provide a complete and accurate shipping address. We are not liable for orders shipped to an incorrect address provided by you.
6. Returns, Refunds, and Exchanges
All returns, refunds, and exchanges are governed by our detailed Refund and Returns Policy.
- Core Policy: We do not offer “refund-only” transactions. A refund is only issued upon the successful receipt and inspection of the returned physical item in its original, unused, and uninstalled condition.
- Process: You must contact us to obtain a Return Merchandise Authorization (RMA) number before returning any item. Returns without an RMA will not be accepted.
- Non-Returnable Items: Custom/special-order items, clearance/final sale items, and items that have been used, installed, or damaged are not eligible for return.
7. Intellectual Property Rights
The Site and its entire contents, features, and functionality (including but not limited to text, graphics, logos, images, product designs, software, and the compilation thereof) are owned by Canaan Tile and Bathroom Inc., its licensors, or other providers and are protected by Canadian and international copyright, trademark, patent, trade secret, and other intellectual property laws.
- Limited License: We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes in accordance with these Terms. You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any material from the Site without our express prior written permission.
- Trademarks: “CANAAN TILE AND BATHROOM”, our logo, and all related product and service names are trademarks of Canaan Tile and Bathroom Inc. You may not use these marks without our prior written permission.
8. User Conduct and Prohibited Uses
You agree not to use the Site:
- For any unlawful purpose or to solicit others to perform unlawful acts.
- To infringe upon or violate our or any third party’s intellectual property rights.
- To harass, abuse, insult, harm, defame, or discriminate.
- To submit false or misleading information.
- To upload or transmit viruses or any malicious code.
- To collect or track the personal information of others.
- To interfere with or circumvent the security features of the Site.
- For any obscene or immoral purpose.
9. Third-Party Links and Content
The Site may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites. You acknowledge and agree that we are not liable for any damage or loss caused by your use of any third-party site.
10. Disclaimer of Warranties; Limitation of Liability
- Site “As Is”: YOUR USE OF THE SITE AND YOUR PURCHASE OF PRODUCTS IS AT YOUR SOLE RISK. THE SITE AND ALL PRODUCTS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
- Product Use: WHILE WE STRIVE FOR QUALITY, WE DO NOT WARRANT THAT PRODUCTS WILL MEET YOUR SPECIFIC EXPECTATIONS, BE UNINTERRUPTED, ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED. PRODUCTS ARE FOR PERSONAL, NON-COMMERCIAL USE.
- Limitation of Liability: TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CANAAN TILE AND BATHROOM INC., ITS DIRECTORS, EMPLOYEES, OR AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SITE OR PRODUCTS.
- Maximum Liability: OUR MAXIMUM AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THE SITE OR PRODUCTS SHALL BE LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID TO US FOR THE PRODUCTS IN QUESTION, OR (B) ONE HUNDRED CANADIAN DOLLARS (CAD $100).
11. Indemnification
You agree to defend, indemnify, and hold harmless Canaan Tile and Bathroom Inc., its affiliates, licensors, and service providers, and its and their officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Site.
12. Governing Law and Dispute Resolution
These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to its conflict of law provisions.
Any legal action or proceeding arising under these Terms will be brought exclusively in the provincial or federal courts located in Toronto, Ontario, and you hereby irrevocably consent to the personal jurisdiction and venue therein.
13. Severability
If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions will remain in full force and effect.
14. Entire Agreement
These Terms, our Privacy Policy, Refund and Returns Policy, and Shipping Policy constitute the sole and entire agreement between you and Canaan Tile and Bathroom Inc. regarding the Site and supersede all prior and contemporaneous understandings or agreements.
15. Contact Information
Questions about these Terms of Service should be sent to us at:
CANAAN TILE AND BATHROOM INC.
Email: tarrydre@canaantileandbathroom.com
Phone: +1 437 9948188
Address: 3447 Kennedy Rd Unit 6, Scarborough, ON M1V 3S1, Canada